Friday, July 29, 2016

Toyota ranks highest in overall service satisfaction in Malaysia

According to the latest J.D. Power 2016 Malaysia Customer Service Index (CSI) Study released today. This is the 14th annual survey and based on the findings Toyota ranks highest in overall service satisfaction (score of 763). They are followed by Mazda which ranks second (760) and Mitsubishi which ranks third (758).

The survey measures overall service satisfaction among car owners who took their vehicle to an authorized service center and is based on responses from 3,257 new-vehicle owners who purchased their mass market brand vehicle between February 2014 and May 2015. It examines dealership performance in five factors (in order of importance),viz., 1. service quality (32%); 2. service initiation (22%); 3. vehicle pick-up (18%); 4. service advisor (15%); and 5. service facility (13%). Brand service performance is measured on a 1,000-point scale.

 Click the link to read the press release.

Friday, July 22, 2016

Launch of the Perodua Bezza

Live coverage of the launch on the 21st of July 2016 was provided by Paul Tan on their You Tube page:


Besides Perodua's good reputation among Malaysians, the Bezza also has achieved five stars in the ASEAN NCAP safety assessment for the 1.3L Advance variant (first Perodua car to get 5 stars) and four stars for the other variants.

 No wonder Perodua has reportedly received more than 4000 orders in first five days.

Saturday, June 18, 2016

Proton Wira upgrade - progress update June 2016

I had made several plans but as they say, the best of plans of mice and men often go awry.

First of all, there was an issue with my hand brake. It was getting loose and so I went to my nearby Proton service centre, Senaxis Sdn Bhd and got it fixed. They changed a few things including the brake pump (RM79.50) and brake fluid (RM10.60)as well - I was not sure why they needed to do that. They also replaced a faulty brake lights (RM21.20). All together it cost me RM111.30 including GST.

Anyway, I later discovered that the brake was still not working and decided to go to my favourite mechanic - Paul who owns Pusat Perkhidmatan Kereta Pelangi  at Sunway Damansara Technology Park. He fixed the brake in a couple of minutes and I also changed the radiator cap.

While I was there, I talked to Paul about the terrible vibrations when ever the car as at the traffic lights or idling anywhere. According to him I needed to change the engine mounting. So I decided to leave the car and get it done.

When I picked it up two days later, the car was so quiet it felt just like a new car. The damage was RM461. This includes RM285 for the mounting set and RM150 for  labour. Bloody GST was RM26.10.

I then got the power window fixed as well - one issue that has plagued Proton cars for a long time.

Also realised that the two rear tyres were nearly bald and replaced them at a nearby tyre shop - Wah Hoe Tyre services. 2 Continental tyres + balancing and alignment cost me a total of RM339.20. Was a bit annoyed as they changed me more because I used my credit card. Apparently if you  pay cash, I can get it about 10% cheaper. I wish they had told me earlier.

In total I have spent a total of around RM1000 on my car alone, so all the upgrades I had planned have to be pushed forward to the next month,

Friday, June 17, 2016

New restyled Maserati Quattroporte

Maserati has launched additional choice of two unique trims options of their Quattroporte model. The two models are the GranLusso and GranSport.

The two distinct trims are available as an upgrade for all Quattroporte V6 powertrain versions (Quattroporte diesel, Quattroporte, Quattroporte S, Quattroporte S Q4) with same price levels.

The GranLusso or GranSport trims will be included exclusively as part of the standard equipment for the Quattroporte GTS powered by  the twin-turbo V8.

The GranLusso features bespoke silk interiors designed by Ermenegildo Zegna as well as wood and leather steering wheel, wood trim, power foot pedals, a power rear sunblind, four-zone climate control, and heated rear seats.


The GranSport features carbon fibres trims for both exterior and interior including a carbon fibre steering wheel.


Restyled Maserati grille 

Go over to the Quattroporte site for more info.

Thursday, May 26, 2016

Haval H2 SUV launched in Malaysia

Haval, the most popular SUV in China is now here in Malaysia. The Haval H2 (1.5 Turbo) is distributed in Malaysia by Go Auto, the official distributor of Great Wall Motors in the country. The H2 is an upgrade to the M4 which was launched last year.

According to a press release, the new model is priced from RM89,950 per unit and is targeted to a slightly more mature and affluent market segment, between 30 and above and young families. Features include six-speed automatic gearbox, electric folding side mirrors with integrated puddle lamps, a sunroof, six way electrically adjustable driver’s seat, leather upholstery, 3.5-inch TFT color display trip computer and a multifunction steering wheel. A touch screen infotainment unit and dual-zone automatic air-conditioning are fitted as well.

As for safety features, the H2 comes with include six airbags (front passenger and driver, side curtain, front sides), Electronic Stability Program, and ABS with EPB (Electronic Parking Brake), FR-LH (Front Left Handside) Blind Spot Visual System, stylish headlamp with Day Running Light (DRL), Tyre Pressure Monitoring System (TPMS) and anti-glare rear view mirror as well.

 The SUV is powered by a 1.5L Turbo petrol engine and the maximum power output in kilowatt/hp at 5600 is 110/147 and the maximum output of torque at 210Nm is 220RPM to 4500 RPM.

Wednesday, May 25, 2016

Proton Wira upgrade - progress update May 2016

A number of guys have been asking me how my Proton Wira upgrade is getting along and my answer is sadly, "Not much".

Since my last update: Proton Wira modifications under RM1K project: Part 2
I have made very few upgrades to my Dad's old Proton Wira which has in fact become my car - to drive to Work, fetch the kids from school, etc. The main reason behind the delay is probably because of my stubborn insistence on doing most of the work myself - DIY, and various other reasons - too busy with work and the kids, lack of a proper garage at home to work in, lack of tools, blah blah but I realise most of them are excuses I make to myself.

The thing is that I have a conflict in my head/ heart going on deciding whether it is worth it to spend so much money on an old car when I could just put it down for installment on a brand new car which comes with no headaches for at least 3 years. Maybe it had to do with the numerous people telling me to get a new car, including my parents and even my daughter.

There were a few incidents as well - the car air conditioning started having problems and then I noticed engine heating up. Later I found out that the fan was not working and had to get it changed. Then a lady reversed her car onto mine - fortunately the damage was not that bad and I it took just half a day to get the bump repaired and repainted at the paint shop near my house. Finally, the dreaded power window failure happened. Now the right hand window can't go up or down. Just made me realise how Proton's lack of quality control, especially with regards to the power window, totally destroyed customer loyalty and lead to the troubles it is currently facing now. However, the fact that I have no debts makes me really reluctant to get a new car - I will be paying off debts to the banks for at least 6 years.

If I do eventually buy a car, it will be paid for in cash and I plan to buy a Mercedes A class, or maybe a BMW 1 series. I prefer a small zippy car. However, it is definitely going to take some time to accumulate the amount of money needed and who knows, by then we would all probably be using driverless cars by then.

 I did have some work done.

 1. I changed the emblem in the front from the green - golden one to the new silver-black one. I got it cheap at Brothers. Definitely looks better.

 2. I also changed the old worn out gear stick cover to new ones. Bought the new cover online on Installation was fairly easy.

 3. I then had my steering wheel changed as well to a Fake Momo from Brothers. I have no idea how they can get away with selling fake items. Fitting it was also a pain as their workers (new staff) took ages to fit it on my car.

I hate fake stuff and ended up regretting buying the steering almost immediately. I tried removing the Momo logo sticker on the middle of the steering wheel and it now looks terrible. This is something I have got to change soon to a genuine Momo steering or maybe a Nardi, but spending about RM 500+ on a brand new steering wheel is something not on top of my priorities right now.

4. One thing I knew I could do myself quite fast were the pedals. So I bought Ralliart pedals from the Maxaudio site and installed them myself. The easy part were the clutch and brake pedals. However, to install the accelerator pedals, I found out that I would have to drill holes in them. In the end I ended up super-gluing them on - using super strong Araldite glue.

5. Finally I had Ultra Racing strut bar installed in the front. I thought I would do myself but I could not shift the crews even a few mm and finally had to go to my favorite garage where Paul and his team installed. The car handing dos feel better with less body roll after the installation but I may be imagining it.

I have a list of things I plan to do on my car, so wait for my next update.

Friday, May 20, 2016

Honest John Awards 2016

The winners of Awards are based on the reviews which create the most interest among users. This year the awards are split into 16 main categories.

The new Suzuki Vitara, which was launched in 2015, walked away with not only the title for Most Popular Crossover, but also Car of the Year. Their video "The Suzuki Vitara: 10 Things You Need To Know" on their YouTube channel has been watched more than 250,000 times.


Full List of 2016 Award Categories and Winners:
  1. Car of the year: Suzuki Vitara 
  2.  Most popular city car: Hyundai i10 
  3.  Most popular small hatchback: Ford Fiesta 
  4.  Most popular small family car:  Citroen C4 Cactus 
  5.  Most popular large family car: Skoda Superb 
  6.  Most popular crossover: Suzuki Vitara 
  7.  Most popular SUV: Land Rover Discovery Sport 
  8.  Most popular MPV: Ford S-MAX 
  9.  Most popular compact premium car: Mercedes-Benz GLC 
  10.  Most popular large premium car: BMW 5 Series 
  11.  Most popular luxury car: Audi A7 Sportback 
  12.  Most popular convertible: Ford Mustang 
  13.  Most popular performance car: Honda Civic Type R 
  14.  Most popular van: Volkswagen Transporter 
  15.  Best Real MPG performer: Toyota Verso 1.6 D-4D 
  16.  Most Highly Rated Car:  Renault Captur


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